When We Are Closed

telephone_brownIf you call the surgery during the hours we are closed then your call will be diverted to the local out-of-hours service provider Herts Urgent Care (HUC) on 03000 333 333.

NHS 111

Anyone who lives in or is visiting Hertfordshire can now call 111 when they need medical help fast, but it's not a 999 emergency, life-threatening situation. The phone line and website are open all day, every day – even over weekends and on bank holidays.

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • You need medical help fast but it's not a 999 emergency.
  • You think you need to go to A&E or need another NHS urgent care service.
  • You don't know who to call or you don't have a GP to call.
  • You need health information or reassurance about what to do next.

Typetalk or textphone - If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.

GP Access Centres

Our nearest GP Access Centre is:

West Herts Medical Centre, Hemel Hempstead Hospital, Hillfield Road, Hemel Hempstead HP2 4AD.

Open 08:00 - 20:00 365 days a year - telephone 0300 332233.


Minor Injuries Unit

Minor Injuries Units (MIUs) offer help with a range of injuries and ailments, including simple breaks, earache and sore throats, and children’s illnesses, minor head injuries and burns and even emergency contraception.

Urgent Care Centre Hemel Hempstead, Hemel Hempstead Hospital, Hillfield Road, Hemel Hempstead  HP2 4AD.

Open 24 hours a day, every day.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website